COMPANY OVERVIEW

As a leading Global Information Systems and Professional Software company, Civanta Technology Solutions Pvt. Ltd. provide its customers with solutions crafted to meet their strategic goals and profit from the advanced use of technology. We have the depth, breadth and availability of expert resources, both onsite and offshore, that supports our client's strategies.
Civanta Technology Solutions Pvt. Ltd. has developed through strong, long-term relationships, and focuses high on quality and aggressive in our costs and timelines by bringing in a mix of delivery options ranging from on-shore to offshore as well as a mix of hybrid approaches. Team Civanta is committed to progress where we are well known.

WHAT WE DO


CIVANTA will work with your business to ensure our agents become true extensions of your team, knowledgeable in your products and services, taking a professional approach to your customer concerns. Through our own help-tree support system or integration with your CRM, we can assist you in bridging the gap with your customers by providing 24*7*365 Technical Support via phone, chat, and/or email.

  • We provide resources for customer service, Lead generation services, sales, back office services for a reasonable price that will bring cost effectiveness to our clients.
  • The clients will have the full authority to hire, fire and manage the resources.
  • The clients will assign the job duties and responsibilities to its resources.
  • The executive shall work as per the time zone or specified times by the clients.

Why Hire CIVANTA To Help With Lead Generation?
Lead generation and qualification of business leads don't happen by accident - this is a specific business discipline requiring a unique set of skills. Consistent lead generation and efficient qualifying of sales leads is a different process than asking for a sale and closing the deal. Often, our clients seek help with lead generation services because their in-house sales teams are trained and compensated to focus on closing business - not generating new sales leads or managing those business leads.
Even though lead generation is a crucial part of the sales process, most outside sales reps do not consistently make the effort or focus on the right activities to effectively develop new business leads. We help our clients spend more time meeting with qualified prospects rather than looking for them, or having to qualify them.

Our Cornerstones are the strengths that differentiate our company. They include the following four pillars that uphold Civanta.

  • Customer Centricity
  • Process Excellence
  • Employer of Choice
  • Best-in-Class

OUR TEAM IS OUR GREATEST ASSET

So we offer them an excellent culture with management practices that nurture them to deliver the best in tune with industry standards. We also create a challenging work environment that encourages leadership, stimulates innovation, fosters integrity, and demands excellence.

Civanta Technology Solutions Pvt. Ltd. began as the India-based Software Product Development and Business Process services operation. With the Indian offshore arm has been into existence, which became a name that communicates the market with a promise to generate value and business impact for clients. Since then Civanta grown rapidly by broadening its range of services, expanding its geographic reach and diversifying its client base.

MANAGEMENT TEAM
Civanta Technology Solutions Pvt. Ltd. is managed by an experienced and cohesive leadership team. Many members of the team developed their management skills working within Civanta and were involved in building Civanta into the independent commercial enterprise that exists today. Civanta business leaders combine strategic, operational and financial experience with extensive relationships and expertise within its target industries.

MISSION AND VISION

In order to fulfil our Vision, our Mission must be to exceed the expectations of our customers, whom we define as partners. We accomplish this by adding strong commitment to our shared values and by achieving the highest levels of customer satisfaction, with extraordinary emphasis on the creation of value.

CIVANTA and its different trading styles help our clients do what they do best - closing deals and winning new business - while we arm their sales people with an efficient, effective lead generation effort. We also save our clients money by helping them avoid the cost of hiring, equipping, managing and motivating an in-house lead generation team.

CULTURE

Civanta Technology Solutions Pvt. Ltd. has created a culture that emphasizes customer centricity, teamwork, and continuous process improvement. Our culture is expressed in the Values & Cornerstones that embody our core ideology and define who we are. Our Values act as a compass to guide our thoughts and actions, and our Cornerstones are the pillars that uphold us as an organization.


VALUES
Our Values are the principles that define our people and culture. They include a set of seven professional attributes:

  • Leadership
  • Performance
  • Passion
  • Innovation
  • Teamwork
  • Integrity
  • Respect

Our Skills

Civanta Technology Solutions Pvt. Ltd. is a full-service outsourcing solution provider offering best-in-class infrastructure and facilities to reduce the overall business capital expenditure significantly. We are fully equipped to handle Call Centers, BPO (Business Process Outsourcing), IT & ITES (Information Technology Enabled Services), KPO (Knowledge Process Outsourcing), HRO (Human Resource Outsourcing) and RPO (Recruitment Process Outsourcing) domains.